Last updated: July 30, 2026
We understand that plans can change. This Refund & Cancellation Policy explains the terms that apply to cancellations and refunds for bookings made with Invitation Visa.
Cancellation requests must be submitted in writing to services@invitationvisa.com. The refund amount depends on how far in advance the cancellation is made and on the non-refundable charges already incurred with airlines, hotels, and visa authorities.
More than 30 days before departure: refund of the paid amount minus visa processing fees and any non-refundable airline/hotel charges. 15 to 30 days before departure: partial refund after deducting confirmed airline, hotel, and processing costs. Less than 15 days before departure: bookings are generally non-refundable as most costs are already committed to suppliers.
Visa fees, service charges, and any confirmed airline tickets or hotel bookings that are non-refundable by the supplier cannot be refunded. Once a visa is issued, the visa portion of the fee is non-refundable.
In the event of a visa refusal by the authorities, refunds are subject to the deduction of any non-refundable costs already incurred. Government and embassy fees are typically non-refundable.
Approved refunds are processed within 15 to 30 working days to the original payment method or as mutually agreed. Bank charges, if any, may be deducted.
Date changes or name changes are treated as amendments and may incur charges from airlines and hotels in addition to a service fee.
For any cancellation or refund request, please contact us at services@invitationvisa.com or call 032-4685789.